Updated on September 2, 2004 by TN
Thank you for visiting our Sanko website. We are very gratified to have received many comments and/or inquiries from various countries, especially the United States. It appears that many people are excited about the opportunities to enter these promising business areas.
Because many visitors to site will never have imported goods from Japan, it is only natural that a number of questions will arise. We hope this FAQ PAGE will help you to resolve some of your concerns and consider importing your choice of the lines that we are pleased to offer. |
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| About Import Procedures |
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| - What is CIF? |
| CIF means Cost, Insurance and Freight. If our quotation states CIF LOS ANGELES, the quoted prices include insurance coverage and freight up to Los Angeles. |
| - What are the payment terms? |
| You may pay by L/C or T/T. In the case of an L/C, please open an "Irrevocable L/C at Sight" when your order is confirmed. In the case of a T/T, we require you to forward the full amount upon confirmation of your order. |
| - What is an L/C? |
L/C means Letter of Credit, which will be issued (opened) by your bank. This is the preferred method of money transfer in international business. An irrevocable L/C is a Letter of Credit that cannot be canceled. This guarantees that a buyer's payment to a seller will be received on-time and for the correct amount. Please consult with your bank. As soon as the order is confirmed, we will send you our pro forma invoice. This may be required for your bank to open an L/C.
This site can help you learn more about L/Cs.
http://www.bizhelp24.com/export_import/letter_of_credit.shtml |
| - What is a T/T? |
| T/T means Telegraphic Transfer, sometimes called Wire Transfer or SWIFT. In the case of a T/T, we require you to forwards the full amount at the same time as you submit your order. You simply pay the funds into your bank, which will then transfer the payment into our bank account within a few days. This transaction is simple but requires that you trust us because we receive your money before the shipment is made. |
| - Do we have to pay shipping costs? |
| Our CIF prices include freight charges up to a port of entry or a container depot nearest to you. Please ask your freight forwarder to collect the container from the yard and transport it to your site at your cost. In the case of the U.S.A., we can quote prices CIF according to your specified destination, which includes freight charges up to your door. Additional costs for which you are liable may include import duty, some port charges, customs fees or forwarder charges, etc. Please consult with your local freight forwarder for more details. If you do not know of any forwarders, please refer to your local telephone directory or do a local Web search. |
| About Tractors |
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| - Does SANKO sell single units? |
| We are sorry, but we do not sell single units. As a wholesaler, we ship full containers only. Usually, we ship 8 units in a 20' container or 16 units in a 40' container. Therefore, the MOQ is 8 units in a 20' container. |
| - How old are these tractors? |
| We are unable to verify the exact year of manufacture of each tractor because they do not come with documentation or records. We can only advise the range of years during which a particular model was being produced. You will see those years in the product details. |
| - How many hours of operation do these tractors have? |
| You will see the hour meter readings in the product details. They tend to have relatively few hours because tractors used for rice fields are operated for only about 10 days in the year. Hour meters on some models have only 3 digits, which shows up to 999 hours only. If the meter has 3 digits, we indicate just those digits, as in “543 hours”, in which case we do not know whether the actual time is 543 or 1543 hours. If the meter has 4 digits, we indicate the four-digit time, e.g., “0543 hours”. |
| - Are they all in running condition? |
| As these tractors are in "as-is" used condition, we do not undertake that they are perfect. We try to purchase good tractors. You may need to do some reconditioning work on most of these tractors. We do not imply or offer any warranty on tractors. |
| - Do you sell reconditioned tractors? |
| We do not sell reconditioned tractors. Our customers/importers are doing a good job of improving the units in various countries. If you would like to buy already reconditioned tractors, just let us know your location and we will introduce you to an importer who can supply refurbished units. |
| - Do they come with tillers? |
| Most of our tractors have rotary tillers. |
| - Are there any other implements? |
| Other used implements are not normally available from us. Very occasionally, we come across front-end loaders. |
| - Do they have 3-point hitches? |
| You will see 2P or 3P in the product details. Some of our customers are converting 2P to 3P locally. We do not do this in Japan. |
| - Do you supply spare parts? |
| You can get most service parts from the dealers of brand-new Japanese tractors in your country. Note: You will have to find a cooperative dealer because some will not be happy that you are importing used tractors. If you have difficulty in sourcing parts in your country, we will try to purchase parts for you in Japan. Unfortunately, availability of older parts is becoming more and more limited in Japan, these days. We would hope that you can find a source of original or aftermarket parts in your area. |
| About Working Platform |
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| - How is the condition of these platforms? |
We check all the machines to be working condition. If it has some problems, we will put remarks on it. |
| - How many is the minimum order quantity? |
In case of the smaller platforms which can be shipped in a container, we have to fill up a container to save freight. The minimum order quantity depends on the size of the machines. |
| - Do you sell bigger machines which cannot be loaded in a container? |
We can sell the bigger machines subject to the availability of vessels. We have to ship them on Ro-Ro vessel or a conventional vessel which are not much available. We have to check the availability beforehand. |
| - Are these machines battery powered or engine powered? |
It depends. Less than 6 meter class are mostly battery powered but the bigger class are mainly diesel engine powered. |
| - Does each machine have battery charger? |
Each of battery machines has a battery charger but it is only for 100 volt. If your country has different voltage, you need to use a transformer suitable to your country. We are sorry that we do not supply any transformers. |
| About Motorcycles/Motorscooters |
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| - Do you supply bigger motorcycles as well as scooters? |
Yes, we can supply bigger motorcycles but availability is limited. Just let us know the models you are looking for and we will check availability.
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