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FAQ


Updated on March 1, 2012

Thank you for visiting our Sanko website. We are very gratified to have received many comments and/or inquiries from various countries, especially the United States. It appears that many people are excited about the opportunities to enter these promising business areas.
Because many visitors to site will never have imported goods from Japan, it is only natural that a number of questions will arise. We hope this FAQ PAGE will help you to resolve some of your concerns and consider importing your choice of the lines that we are pleased to offer.
About Import Procedures About Tractors About Car

About Import Procedures

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- What is CIF and FOB?
CIF means Cost, Insurance and Freight. If our quotation states CIF LOS ANGELES, the quoted prices include insurance coverage and freight up to Los Angeles. FOB means Free On Board. If our quotation states FOB JAPAN, the prices do not include insurance coverage or ocean fright. You are requested to cover the insurance and pay the ocean freight. You can select the trade terms CIF or FOB depending on your connections with the shipping agent.
- What are the payment terms?
You may pay by L/C or T/T. In the case of an L/C, please open an "Irrevocable L/C at Sight" when your order is confirmed. In the case of a T/T, we require you to forward the full amount upon confirmation of your order.
- What is an L/C?

L/C means Letter of Credit, which will be issued (opened) by your bank. This is the preferred method of money transfer in international business. An irrevocable L/C is a Letter of Credit that cannot be canceled. This guarantees that a buyer’s payment to a seller will be received on-time and for the correct amount. Please consult with your bank. As soon as the order is confirmed, we will send you our pro forma invoice. This may be required for your bank to open an L/C.


This site can help you learn more about L/Cs.
http://en.wikipedia.org/wiki/Letter_of_credit
- What is a T/T?
T/T means Telegraphic Transfer, sometimes called Wire Transfer or SWIFT. In the case of a T/T, we require you to forwards the full amount at the same time as you submit your order. You simply pay the funds into your bank, which will then transfer the payment into our bank account within a few days. This transaction is simple but requires that you trust us because we receive your money before the shipment is made.
- Do we have to pay shipping costs?
It depends on the trade terms CIF or FOB which are explained in the above. Our CIF prices include freight charges up to a port of entry of your country. Please ask your freight forwarder to collect the container from the port and transport it to your site at your cost. If you have a good connections with any shipping company or agent, you can pay the freight over there and we will send you our quotation in FOB JAPAN.

About Tractors

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- Does SANKO sell a single unit?
We are sorry, but we do not sell a single unit. As a wholesaler, we ship full containers only. Usually, we ship 8 units in a 20′ container or 16 units in a 40′ container. Therefore, the MOQ is 8 units in a 20′ container.
- How old are these tractors?
We are unable to verify the exact year of manufacture of each tractor because they do not come with documentation or records. We can only advise the range of years during which a particular model was being produced. You will see those years in the product details.
- How many hours of operation do these tractors have?
You will see the hour meter readings in the product details. They tend to have relatively few hours because tractors used for rice fields are operated for only about 10 days in the year. Hour meters on some models have only 3 digits, which shows up to 999 hours only. If the meter has 3 digits, we indicate just those digits, as in “543 hours”, in which case we do not know whether the actual time is 543 or 1543 hours. If the meter has 4 digits, we indicate the four-digit time, e.g., “0543 hours”.
- Are they all in running condition?
These tractors are in “as-is” used condition. We check all engines to start and transmissions in order but we do not undertake that the tractors are perfect. We do not imply or offer any warranty on tractors. As for the consumption items such as oil, rotary blades, batteries, etc., most of them are already worn or missing. Some tyres are cracked or worn out. You are expected to recondition them by partly repainting, changing oil, oil seals, gaskets, batteries and etc.
If you want to know some more details of each tractor to select, just let us know and we will give you additional information.
- Do you sell reconditioned tractors?
We do not recondition tractors in Japan because the cost is too expensive here. Our partner is reconditioning Japanese used tractors in Vietnam. If you would like to buy the reconditioned tractors from Vietnam factory, let me know the models you want and we will send you our quotation.
- Do they come with tillers?
Most of our tractors have rotary tillers though blades are worn or missing. Used blades will be supplied upon request.
- Are there any other implements?
Other used implements are not normally available from us. Very occasionally, we come across front-end loaders.
- Do they have 3-point hitches?
You will see 2P or 3P in the product details. Some of our customers are converting 2P to 3P locally. We do not do this in Japan.
- Do you supply spare parts?
You can get most service parts from the dealers of brand-new Japanese tractors in your country. Note: You will have to find a cooperative dealer because some will not be happy that you are importing used tractors. If you have difficulty in sourcing parts in your country, we will try to purchase parts for you in Japan. Unfortunately, availability of older parts is becoming more and more limited in Japan, these days. We would hope that you can find a source of original or aftermarket parts in your area.
Or, many of our customers are making parts with manufacturers in their countries or some other countries like China, etc.

About Cars

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- Can we buy cars from Auctions?

We can buy cars from all the auction houses in Japan. We can bid and buy on behalf of you. Just send us your inquiry and we will give you further information to purchase from Auctions.
For more information,contact us by CONTACT FORM
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